Terms of Service

JCM Greenhouse Mfg. LLC

Effective Date: 01.01.2020
Last Updated: 06.01.2025

Introduction

These Terms of Service ("Terms") govern your use of the website www.jcmgreenhouse.com and services provided by JCM Greenhouse Mfg. LLC ("Company," "we," "us," or "our"). By accessing or using our website and services, you agree to be bound by these Terms.

Contact Information:

Address: 10462 Hwy 165 S, Forest Hill, LA 71430
Mailing Address: PO Box 363, Forest Hill, LA 71430
Phone: 318.748.4179
Email: info@jcmgreenhouse.com

Acceptance of Terms

By accessing, browsing, or using our website, creating an account, or purchasing products from us, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our services.

Description of Services

JCM Greenhouse Mfg. LLC manufactures and sells greenhouse structures, growing equipment, and related products primarily to:

Commercial plant nurseries
Produce farms and agricultural operations
Residential gardeners and hobbyists

We provide products, installation services, customer support, and educational resources related to controlled environment agriculture.

Eligibility

To use our services, you must:

Be at least 18 years old
Have the legal capacity to enter into contracts
Provide accurate and truthful information
Comply with all applicable laws and regulations

Account Registration

Account Creation

You may create an account to access certain features and make purchases
You are responsible for maintaining the confidentiality of your account credentials
You must provide accurate, current, and complete information
You are responsible for all activities that occur under your account

Account Security

You must notify us immediately of any unauthorized use of your account
We reserve the right to suspend or terminate accounts that violate these Terms
You are responsible for keeping your contact information current

Product Information and Availability

Product Descriptions

We strive to provide accurate product descriptions, specifications, and pricing
Product images are for illustration purposes and may not reflect exact appearance
Specifications are subject to change without notice
We reserve the right to correct any errors in product information

Pricing and Availability

All prices are in U.S. dollars and subject to change without notice
Product availability may vary and is not guaranteed
We reserve the right to limit quantities and discontinue products
Custom orders may have different terms and pricing

Orders and Purchasing

Order Process

Orders are subject to acceptance by JCM Greenhouse Mfg. LLC
We reserve the right to refuse or cancel orders for any reason
Order confirmation does not guarantee product availability
Lead times are estimates and may vary based on manufacturing and shipping

Payment Terms

Payment is required at time of order unless other arrangements are made
We accept major credit cards and other payment methods as available
For large commercial orders, we may offer payment terms subject to credit approval
All payments must be in U.S. dollars

Pricing

Prices include materials and standard specifications
Shipping and site preparation are additional unless specified
Prices do not include applicable taxes, which will be added as required
Custom modifications may incur additional charges

Shipping and Delivery

Shipping Policy

We ship within the United States only
Shipping costs and methods will be provided at checkout
Delivery timeframes are estimates and not guaranteed
Risk of loss transfers to customer upon delivery to carrier

Delivery

Customer is responsible for ensuring proper site preparation
Customer must provide adequate access for delivery
Permits and local approvals are customer's responsibility

Inspection

Customer should inspect products upon delivery
Damage or defects must be reported within 48 hours of delivery
Failure to inspect and report may limit warranty claims

Returns and Refunds

Please refer to our separate Return and Refund Policy for detailed information about returns, exchanges, and refunds.

Warranties and Disclaimers

Limited Warranty

Products are covered by our 180-day limited warranty from date of purchase
Warranty covers defects in materials and workmanship under normal use for items we manufacture
Warranty does not cover damage from misuse, weather events, or normal wear

Disclaimers

Products are sold "as is" except for express warranties
We disclaim all implied warranties including merchantability and fitness for purpose
We do not warrant that products will meet all customer requirements
Customer assumes all risks associated with use of products

Limitation of Liability

Liability Limits

Our total liability shall not exceed the amount paid for the specific product
We are not liable for indirect, incidental, or consequential damages
We are not liable for lost profits, business interruption, or other commercial losses
Some jurisdictions may not allow these limitations

Force Majeure

We are not liable for delays or failures due to circumstances beyond our control
This includes weather, natural disasters, labor disputes, and supply chain disruptions
We will make reasonable efforts to fulfill obligations despite such circumstances

Intellectual Property

Our Rights

All website content, designs, and materials are our property or licensed to us
You may not copy, reproduce, or distribute our content without permission
Our trademarks and logos may not be used without written consent
Product designs and specifications are proprietary information

User Content

You retain rights to content you submit to us
By submitting content, you grant us a license to use it for business purposes
You represent that submitted content does not violate third-party rights
We may remove user content that violates these Terms

Prohibited Uses

You may not use our services to:

Violate any laws or regulations
Infringe on intellectual property rights
Transmit harmful or malicious code
Interfere with website functionality
Collect user information without permission
Impersonate others or provide false information
Use products for illegal or unauthorized purposes

Privacy

Your privacy is important to us. Please review our Privacy Policy, which governs how we collect, use, and protect your information.

Communications

Electronic Communications

By using our services, you consent to receive electronic communications
We may send order confirmations, updates, and marketing materials
You can opt out of marketing communications as described in our Privacy Policy

Customer Service

We strive to provide excellent customer service
Contact us during business hours for assistance
Response times may vary based on inquiry complexity

Modifications to Terms

We reserve the right to modify these Terms at any time
Changes will be posted on our website with updated effective date
Continued use of services after changes constitutes acceptance
Material changes may be communicated via email or website notice

Termination

By You

You may stop using our services at any time
Account termination does not affect existing orders or obligations
You remain responsible for all charges incurred

By Us

We may suspend or terminate access for violations of these Terms
We may discontinue services with reasonable notice
Termination does not affect existing warranties or obligations

Governing Law and Disputes

Applicable Law

These Terms are governed by Louisiana state law
Disputes will be resolved in courts of Louisiana
You waive any objection to jurisdiction and venue

Dispute Resolution

We encourage informal resolution of disputes through customer service
Legal disputes must be filed within one year of the claim arising
You agree to pursue individual claims and waive class action rights

Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and Return Policy, constitute the entire agreement between you and JCM Greenhouse Mfg. LLC regarding your use of our services.

Contact Information

For questions about these Terms of Service, please contact us: