Privacy Policy

JCM Greenhouse Mfg. LLC

Effective Date: 01.01.2020
Last Updated: 06.04.2025

Introduction

JCM Greenhouse Mfg. LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.jcmgreenhouse.com, use our services, or make purchases from us.

Contact Information:

Address: 10462 Hwy 165 S, Forest Hill, LA 71430
Mailing Address: PO Box 363, Forest Hill, LA 71430
Phone: 318.748.4179
Email: info@jcmgreenhouse.com

Information We Collect

Personal Information You Provide

We collect personal information you voluntarily provide to us, including:

Contact Information: Name, email address, phone number, mailing address
Account Information: Username, password, and account preferences
Purchase Information: Billing address, shipping address, and purchase history
Communication Information: Information you provide when contacting us for customer service, technical support, or other inquiries
Marketing Information: Information you provide when signing up for newsletters, downloading resources, or participating in promotions

Information Collected Automatically

When you visit our website, we automatically collect certain information:

Usage Data: Pages viewed, time spent on pages, click-through rates, and navigation patterns
Device Information: IP address, browser type, operating system, and device identifiers
Location Information: General geographic location based on IP address
Cookies and Tracking Technologies: Information stored in cookies, web beacons, and similar technologies

How We Use Your Information

We use your personal information for the following purposes:

Business Operations

Process and fulfill orders, including shipping and delivery
Provide customer service and technical support
Manage your account and user preferences
Communicate about your orders, account, or our services

Marketing and Communications

Send newsletters, promotional materials, and product updates (with your consent)
Provide downloadable resources like guides and calculators
Customize content and advertisements based on your interests
Conduct market research and analyze customer preferences

Website Functionality

Improve website performance and user experience
Analyze website traffic and usage patterns
Provide personalized content and recommendations
Ensure website security and prevent fraud

Legal and Compliance

Comply with applicable laws and regulations
Protect our rights and property
Respond to legal requests and prevent illegal activities

How We Share Your Information

We may share your personal information in the following circumstances:

Service Providers

We work with third-party service providers who help us operate our business, including:

Email Marketing: Ontraport (for email campaigns and marketing automation)
Payment Processing: Payment processors for credit card transactions
Analytics: Google Analytics, Facebook Pixel, and other analytics tools
Customer Service: Live chat and customer support tools
Website Services: Hosting, security, and website functionality providers

Business Partners

Dropship Partners: When products are dropshipped, we provide your name, address, and phone number to our fulfillment partners for delivery purposes only

Legal Requirements

We may disclose your information when required by law or to:

Comply with legal processes, court orders, or government requests
Protect our rights, property, or safety, or that of others
Prevent fraud or illegal activities
Enforce our terms of service or other agreements

Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences and login information
Analyze website traffic and improve our services
Provide personalized content and advertisements
Enable social media features and functionality

You can control cookies through your browser settings, but disabling cookies may affect website functionality.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Communication Preferences

Opt-out: You can unsubscribe from marketing emails by clicking the unsubscribe link in any email or contacting us directly
Account Settings: You can update your communication preferences in your account settings

Access and Control

You have the right to:

Access the personal information we have about you
Request correction of inaccurate information
Request deletion of your information (subject to legal and business requirements)
Object to certain uses of your information

To exercise these rights, contact us at info@jcmgreenhouse.com.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary based on the type of information and applicable legal requirements.

Children's Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

International Users

Our services are intended for users in the United States. If you access our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where privacy laws may differ from those in your jurisdiction.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: